Shipping policy

Shipping Policy

At Dcloudy, we aim to provide efficient delivery services for your convenience. Please review the following information regarding our shipping policies:

Order Processing:

We strive to fulfill orders as soon as you place them. In most cases, your orders will be sent to our delivery partner with 1-2 business days and are delivered nationwide in 5-7 days. Our business days are Monday-Friday.

Shipping Time:

For most serviceable pin codes, we try to deliver within 7 days. But due to unforseen circumstances like weather, strikes, remote locations, stocking issues, or any other reason - it may take longer. You will however be able to track your package using a unique tracking number that we will email/SMS you after your order is sent to our delivery partner.

Shipping Costs:

Free Shipping，No extra fees

Shipping Address:

Please ensure that the shipping address provided at checkout is accurate and complete to avoid delays or delivery issues.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you have any questions or concerns regarding our shipping policies, please contact our customer service team at Dcloudy7727@gmail.com.